CSR/Environmental Activities

Social Report

Respect of Human Rights, Personnel Training

Respect of Human Rights

Our employee regulations specify equal opportunity such that employees are not discriminated by their nationality, religion, sex or social position.
These regulations also specify strict compliance of "prohibition of forced labor", "prohibition of inhumane treatment", "prohibition of child labor", "restriction of dangerous and harmful work" and "restriction of dangerous and harmful work for pregnancies" as stipulated by law. We are further addressing "control of working hours" to prevent overwork.
We have also formally participated in UN Global Compact proposed by the UN in October, 2011, and put up our original poster in each of our departments including our group companies and overseas distributors in order to comply with the 10 rules.
We are thoroughly instructing the importance to respect and cooperate with each other for pursuing work through personnel training courses described below.

Personnel Training

«Employee Training»

  • Hierarchy Courses
      Fresh Recruit Follow-up Training
    • Intensive Fresh Recruit Training (April, every year)
      Intensive training for 10 days is provided to fresh recruits to build up basic skill as an employee of Rubycon. Group discussion over hours is included to fully communicate each other.
    • Fresh Recruit Follow-up Training (November, every year)
      Fresh recruit follow-up training is provided 6 months after employment. In the training, each trainee reviews his or her acts in the 6 months to determine the extent of accomplishment of the target set on the employment, and sets a new target for the second year.
    • Young Employee Training (4th or 5th year after employment)
      This training is provided to motivate each young employee to proactively expand his or her work scope beyond his or her duty, so as to grow into mid-level employee.
    • Class 1 Employee Qualification Training (for mid-level employees 7-10 years from employment)
      We have an ability-based grade system, and Class 1 employee corresponds to mid-level employee. This training is aimed to improve awareness of responsibility as mid-level employee, so as to pursue work in wider viewpoint.
    • Beginning Supervisor Training (for beginning chiefs, leaders and managers)
      We provide beginning supervisors with training of knowledge and ability to lead workers, expectations to supervisor, Rubycon personnel system, and points on personnel evaluation.
    • Beginning Management Training (for beginning general managers)
      We provide beginning management with training of role and responsibility of management, goal setting, and communication with staff.
  • Language Courses
      English Course
    • English Course
      (Primary class, Development class)
      We provide primary English course every week to develop global persons with external native speaking instructors.
  • Chinese Course (Primary class, application class)
    • Chinese employees teach Chinese to other employees once a week, since Chinese market is huge and attractive for us.
  • Correspondence Courses
      Correspondence Courses
    • We update the brochure for correspondence courses every year so as to promote self-development of each employee. We prepare e-learning courses compatible with smart phone and tablet, so as to establish environment for easy learning.
      We have further compulsory courses as a promotion requirement for comprehensive-work employees.
  • Other Professional Courses
    • Mental Healthcare Course
      We believe that physical and mental health of employees is the first step to create dynamic workplace. Then we accept an instructor from Industrial Health Promotion Center Nagano once every few years to hold mental healthcare course.
    • Telephone Manners Course
      We have telephone manner training for personnel with frequent telephone response each year. Such personnel participate in a telephone manners competition.
      5 employees participated in the competition in Ina and Komagane Area last year, and two of them won outstanding performance award.
      Telephone Manners Course
                         ▲Contestants in the competition in Ina and Komagane

Child-raising and Nursing Care

  • Establishment of Child-raising and Nursing Vacation Regulation
    • We have "Child-raising and Nursing Vacation Regulation" complying with the Child Care and Family Care Leave Act. Many of our employees use child-raising vacation to return to work.
      To support child-raising, employee raising a child up to the first grade of primary school can select working hours 2 hours shorter than regular at most.
  • Establishment of Healthcare Vacation
    • Healthcare vacation system is our original one to accumulate annual paid holidays not used up to 10days for a year with the retention of 2 years at most. This system helps need of long cure due to accident, injury or disease.
  • Hourly Paid Holiday
    • We also have an hourly paid holiday system in which an employee can have hourly holiday up to 3 days in a year. It is useful for late attendance or early leaving due to going to a hospital for one's own or a family's sake.
  • Acquisition of Kurumin Mark
    • KuruminWe have been addressing to the next-generation development support, and approved Kurumin Mark by Nagano Labor Bureau on August 29, 2008 according to the Act for Measures to Support the Development of the Next Generation. We have been awarded the second approval in 2015 for the activities conducted between 2011 and 2015.
  • Mothers' Meeting
    • We gather female employees in child-raising vacation and working raising children, so as to exchange child care information. It is a good opportunity to consult childcare problems.
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Creation of Comfortable Workplace

Safety and Health

Employees are company's resources. We wish them to be health and safe in work and to be happy.
For the purpose, we are pursuing various activities as follows:

Safety and Health Patrol
(Twice a year)
We have company-wide safety and health patrol in the national safety week and the national labor health week, so as to find potential problems and to improve them.
Patrol of Health Representative
KYT Activity
(Once a year)
Hiyari-Hatto Proposal Activity
(Once a year)
Health representative performs weekly patrol of workplaces in a professional view, so as to find and improve problems. Safety and health patrol is made by the members of safety and health committee.
KYT Activity : "Kiken Yochi Training" meaning the foreseeing danger situations training.
Factory Environment Survey
(Twice a year)
Health representative and members of safety and health committee measure illuminance, noise and dust in each factory to improve factory environment.
Plant Environment Survey
(Twice a year)
Plant environment is performed for atmospheric environment, lighting and illuminance to improve plant environment.
VDT Environment Survey
VDT environment survey is performed with questionnaire to all employees to improve working environment.
Risk AssessmentAll employees in the company participated in the risk assessment for workplaces and jobs, so as to address to improvement activity.
Photo 1: Case of improved risk
(Phosphorescent tape that was set up in the stairs for emergency evacuation.)
Safety and Health Patrol
Photo 1
Young Drivers ClubIn the national safety week and the national labor health week, members of Young Drivers Club inspect fastening of seat belt and call for safety driving.
Disaster DrillWe performs company-wide disaster drill in the national labor health week.
In the drill, notification to fire station, exercise of fire extinguisher, exercise of hydrant, exercise of pumper truck by company firefighters, exercise of AED and emergency response are include.
Disaster Drill
Safety and Health EducationWe provide safety and health education to members of safety and health committee as well as fresh recruits, so as to enhance awareness of safety and health through the committee members.

Address to Mental Healthcare

  • Address to Mental Healthcare
    • As described in the section of professional training, we provide mental healthcare training with external instructors.
      We take appropriate actions for persons of mental disorder in cooperation of personnel section, company nurse and company doctor.
  • Health Consultation
    • Company nurse picks up 3 to 4 persons every month from long-hour workers and employees with findings in medical check, to consult company doctor on monthly visit.

Relation with Labor Union

  • Labor-management Council
    • We have labor-management council with labor union of the company, for the common purpose of "development of company and happiness of employees.
      " The council is held as appropriate including in "Spring Labor-management Negotiation" in every spring, to find resolution through discussion.
  • Summer Festivals
      Summer Festivals
    • We co-host summer festival together with the labor union, in the time of Ina-matsuri Festival in August.
      Section members sell Yakisoba noodle and shaved ice to employees. It is helpful to communication between employees.
  • Rubycon Ball Games
      Rubycon Ball Games
    • We co-host ball games (softball and mallet golf) every year in September together with the labor union, for the purpose of friendship promotion.
      Group employees gather from all over Japan to enjoy the day.
      After the games, participants clean up the surrounding area to express appreciation to the community.
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Consumer Issues

Security of Product Safety

We, at Rubycon, closely check compliance and non-use of banned substances in planning phase of product development, in order to secure product safety.
We also describe safety instructions in our catalog and delivery specifications.

We perform reliability tests with various processes to secure safety of products to be manufactured.

We conduct reliability tests in various phases, including process design phase to secure correct materials, specifications and production conditions. During the mass production phase we check reliability of all products through regular sampling, also during the product development and planning phases. Such tests include reliability and the general process is confirmed in addition to safety, so as to maintain the reliability of Rubycon products.
We are striving to supply safe and reliable products now and in the future.

Security of Product Safety

Response to Product Accident and Failure

Quality Assurance Center (QA Center) receives complaints and investigation requests for accident and failure from customers through each sales office.
QA Center uses special equipment for the primary investigation of returns and notifies complaint information to the concerned factory on the current day. Then the center starts investigation of production record and the root cause of the failure.
Quality Control Section in the concerned factory performs expansion estimation and prepares measures to report to QA Center. QA Center reports the measures to each customer.
QA Center further performs validation and horizontal development of the measures through internal audit, so as to confirm the change.
Under the motto "I guarantee the quality," all of Rubycon's members are aiming to win customer satisfaction as well as addressing quality improvements.

Response to Product Accident and Failure

Improvement of Customer Satisfaction

Rubycon has the quality policy of "manufacture to win customer satisfaction" that provides customers with relief and trust through 5 pillars of organizational power, cooperation power, analyzing ability, quality control ability, small group activities. We are addressing Customer Satisfaction through quality to contribute to the society and the future.
We conduct customer questionnaire every year including cost, delivery and service as well as quality, so as to improve customer satisfaction.

Improvement of Customer Satisfaction

COC: Claim 0 Campaign

We, at Rubycon, accept every complaint from customers with sincerity in order to improve customer satisfaction and quality related with product safety.
We have started quality improvement activities as the manufacturer responsible for our products, so as to attain our goal "Claim 0."
We started Claim 0 Campaign (COC) in May, 2012.
In the result of the forth year, 60% reduction in the complaint rate (number of complaints/output) has been kept. We are addressing to COC activities to attain "Claim 0."

Transition of Claim Rate * ppm (Parts Per Million) denotes complaint rate.

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Participation in Community

Social Action Program

  • Acceptance of Internship
    • In the view of social service and youth development, we accept the requests of internship for students of junior high-school, high-school and university, businesspeople and disabled people as mush as possible. Such requests are increasing year after year, and we are going to accept to the utmost extent.
  • 《Track Record of Internship and Factory Tour in 2015》
    March Children of employees (Tour)101 day
    MarchStudent in Minami-minowa junior high school (Internship)11 day
    MayStudents in Iida OIDE high school (Tour)401 day
    May2nd-year students in Ina junior high school (Internship)33 days
    MayStudents in Nishiminowa junior high school (Internship)33 days
    MayStudents in Harutomi junior high school (Internship)12 days
    AugustStudents in Komagane industrial high school and
    Ina Yayoigaoka high school (Internship)
    22 days
    SeptemberStudents in Ina Tobu junior high school (Internship) 22 days
    November1st-year students in Ina junior high school (Internship)22 days
  • Participation in Clean-up Activity around Tenryu River Area
      Tenryu River Environmental Picnic
    • We are participating in clean-up activities around Tenryu River Area (Tenryu River Environmental Picnic) every year to cooperate with community residents, as a part of Local Beautification Activity. The activities work as parent-child communication, as children of employees participate in them.
  • Road Clean-up around Company
      Road Clean-up around Company
    • We perform road clean-up activity around our headquarters in time with monthly company clean-up activity, so as to cooperate with Local Beautification Activity.
  • Promotion of local firefighting activities and Japanese Red Cross Service activitiess
    • We, at Rubycon, promote cooperation with and participation in community activities. Local firefighting activities and local Red Cross service activities are especially important for local active disaster prevention and local welfare. We treat absence due to participation in such activities as paid holidays.
  • Participation in Ina-matsuri Festival
      Ina-matsuri Festival
    • We participate in Ina-matsuri Festival every year with a dancing team.
      The dancing team performs powerful dance in gratitude for the community, in order to encourage the festival.
  • Activities of Baseball Team
      Activities of Baseball Team
    • Rubycon has a rubber-ball baseball team. Prayers exercise in a company baseball field after daywork to participate in various tournaments to be held on Saturday or Sunday during the season. Rubycon team has grown up to a leading team in Nagano Prefecture, owing to the prayers’ efforts and supporters’ cooperation.
      In the last year, the team won the first prise of Nagano Prefecture, in 4 tournaments, i.e., Emperor Cup, Nagano Prefecture Rubber-ball Baseball, Central Japan Inter-city Rubber-ball Baseball and the 5 Tokai Prefectures’ Rubber-ball Baseball. We display these four championship flags in the company entrance to praise the success.
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1938-1, Nishi-Minowa Ina City, Nagano 399-4593 Japan TEL:0265-72-7111 FAX:0265-73-2914